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Careers

Opportunity is What American Bank of the North is All About.


The quality of our employees and their dedication to service is what separates us from other banks of any size. We strive to attract and retain exceptional employees who share our commitment to superior customer service, continued growth, and organizational success.


We are always on the lookout for talented people to help us become the best. If you've looked at our What We Believe page and believe in our mission, and if you think you have what it takes to join the American Bank team, we'd love to hear from you.


Take a look at the opportunities below. You can contact us or download our employment application to get started.


Employment Application

Voluntary Survey


Please mail all applications to:

Human Resource Officer

American Bank of the North

PO BOX 377

572 5th Ave

Calumet, MN 55716


CURRENT POSITIONS AVAILABLE


Job Title: (3) Regional Retail Manager, Exempt

Report to Work Date: ASAP

Hours: 8:00 – 5:00 Monday – Friday

Location: TBD


PRIMARY JOB PURPOSE:

Develops and leads an effective retail sales and service strategy for multiple financial service centers. Provides retail sales management assistance to the regional front line staff. Coordinates the overall operations of the regional retail efforts.


MAJOR AND ESSENTIAL JOB RESPONSIBILITIES:

  • Responsible for the effective day-to-day production, operations, profitability and growth of the region's retail activities; works with retail staff of the region to develop and implement individual sales and service goals and objectives.
  • Hiring, training and coaching an effective retail banking team that is focused on expanding customer relationships and exceeding customer service expectations.
  • Monitors staff performance and goals; gives ongoing feedback and conducts performance evaluations.
  • First line of contact for all retail related questions.
  • Follows a disciplined schedule of sales and service management routines (sales and service meetings, one on one coaching).
  • Develops business development goals / strategies and corresponding budgets for the region in cooperation with Regional Presidents and the VP Retail Banking. Is accountable for financial and sales results of the region.
  • Conducts branch visits / meetings on a frequent basis.
  • Manages the relationship with Card Services, Commercial, Business Banking and Mortgage for the region to ensure referral goals are met.
  • Meets on a periodic basis with the Regional President and VP Retail Banking to review business plans and regional goals compared to actual performance.
  • Implements and maintains prescribed security controls while managing within the framework of American Bank standards, policies and procedures.
  • Actively participates and represents American Bank in various community, civic and professional activities.
  • Participate on bank committees as requested.
  • Responsible for BSA activity in region (daily tasks assignable).

Education:

A high school diploma or equivalency is required.

Experience:

College degree preferred or five to seven years of related bank management or retail management experience. Strong verbal and written communication skills required. Must possess management and leadership abilities including planning and goal setting along with good organizational and analytical skills. Must have a strong sales and coaching orientation.


Physical, Mental, or Other:

Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, and pleasant manner.


May, on occasion, have to work longer hours than scheduled.


Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the Bank's vendors. Must be a self-starter who challenges existing processes and can identity and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, customer information, and the bank's finances, so the ability to keep information confidential is extremely important.


The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. Will be required to travel to branches within region on a weekly basis, so must have a valid drivers license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Employee will be required to travel to branches located within the region.


Despite ongoing security training, there is always the possibility of a bank robbery.


This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary.



Job Title: PT Teller, non-exempt

Report to Work Date: ASAP

Hours: varies 8:00 - 6:00 Monday – Friday, rotating Saturday schedule 8:00 – 12:00

Location: Cook office


PRIMARY JOB PURPOSE:

As a member of the front line staff, the teller will be expected to have adequate banking knowledge to answer basic questions for customers, direct customers to appropriate bank personnel when necessary, and accurately complete banking transactions and balancing procedures.


MAJOR AND ESSENTIAL JOB RESPONSIBILITIES:


  • Handles customer account transactions which may include verifying incoming cash, accurately dispersing cash, accepting various deposits and payments, and cashing checks.
  • Verifying account balances, giving out account information to customer, and printing copies of items and/or statements from customer accounts.
  • Selling Cashier's Checks/Money Orders/Gift Cards to customers as requested.
  • Completing cash advance transactions, accepting credit card payments, and exchanging foreign cash.
  • Answer phones and/or complete telephone transfers when customer service is not available.
  • Various other duties as determined by specific branch. May include, but not limited to: operating coin counter and wrapper, branch capture, helping with customer service duties, etc.
  • Responsible to become knowledgeable about and adhere to all relevant compliance regulations (as it affects your department).

Education:

A high school diploma or equivalent.


Experience:

Basic math skills and/or knowledge of accounting principles is required. Must have basic knowledge of computers and standard office equipment.


Physical, Mental, or Other:

Must be able to meet daily deadline of balancing within a 15 minute window of time. Must be extremely accurate. Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, and pleasant manner.


May be asked to lift coin bags and boxes up to 25 pounds on a regular basis. May be exposed to noise of coin machine and wrapper on an ongoing basis along with exhaust from the drive-up. Incumbent does stand for most of the day while conducting their job duties. Despite ongoing security training, there is always the possibility of a bank robbery.


Job Title: Consumer Loan Processing Supervisor, Exempt

Report to Work Date: ASAP

Hours: 8:00 – 5:00 Monday – Friday

Location: Nashwauk Data Center


Primary Job Purpose

Manage a team of consumer processors while partnering with lenders, credit analysts, compliance, internal audit, accounting, operations and bookkeeping staff to create consumer loan closing documentation, to maintain / update consumer loan files as changes occur in titles, insurance and financials and to load and maintain consumer loans on the loan maintenance system.


Work Direction

Reports to the AVP Loan Administration Manager for all functions, but also receives requests, guidance and advice from other members of management. Must function independently with limited supervision. Makes appropriate decisions systematically within authority limits, and seeks higher-level approval when appropriate.


Accountability

Loan tickets processed incorrectly with wrong loan numbers, tran code or amount may result in a monetary loss to the bank / customer.

This position has access to and knowledge of the financial situation of bank loan customers. The utmost discretion and confidentiality must be exercised with all data.


Work Relationships

All functions require daily contact with other employees, management, and vendors. Must effectively communicate with authority and respect to garner cooperation and adherence with established and new processes and procedures. Must have good listening skills.


Supervision

Supervises the Consumer Loan Processors.


Education

A high school diploma or GED is required. A 2- or 4- year accounting or business degree or other banking experience is preferred. Thorough understanding of consumer loan processing, policies / regulations is required.


Experience

A minimum of 1 year banking experience and loan documentation is preferred. Must be proficient with Microsoft Word/Excel/Outlook and standard office equipment such as typewriter, fax, printer and copy machine. Previous supervisory experience preferred.


Physical/Mental/Other

Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the Bank's vendors. Must be a self-starter who challenges existing processes and can identity and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, customer information, and the bank's finances, so the ability to keep information confidential is extremely important.

The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects).

Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. Must be able to exchange accurate information both orally and written.


This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary.


Job Title: PT CSR/Teller

Report to Work Date: ASAP

Hours: varies 8:30 – 5:00 Monday – Friday, rotating Saturday schedule 8:00 – 12:00 at Cook office

Location: Orr office



PRIMARY JOB PURPOSE:

  • Provides customer service by opening new accounts, explaining options and various types of checking and savings accounts, and actively cross-selling bank services.
  • This person will also be trained as a Teller and used as back-up when necessary.

MAJOR AND ESSENTIAL JOB RESPONSIBILITIES:

  • Answers incoming calls by providing customers with information, and directs customer calls to appropriate departments.
  • Handles check orders and keeps informed on any new and updated products offered by Deluxe Corporation.
  • Handles customer account transactions which may include verifying incoming cash, accurately dispersing cash, accepting various deposits and payments, and cashing checks.
  • Handles customer account transactions which may include verifying incoming cash, accurately dispersing cash, accepting various deposits and payments, and cashing checks.
  • Other duties as may be assigned.
  • Responsible to become knowledgeable about and adhere to all relevant compliance regulations (as it affects your department).

Education:

A high school diploma or GED is required.


Experience:

A minimum of 1 year customer service experience. Banking experience is preferred.

Must have proficient typing and computer skills (Word/Excel/Outlook). Must be familiar with standard office equipment such as adding machine, copy machine, fax and typewriter.


Physical, Mental, or Other:

Incumbent must have solid communication skills and excellent interpersonal skills with customers. Must be able to handle angry customers calmly and professionally.

Position does require some travel for applicable seminars and training.



We are an equal opportunity employer.