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"I like working for American Bank because they invest in their employees and genuinely care about the communities they serve. As a local resident and an avid volunteer it is heartwarming to know that my employer cares as deeply as I do. Our employees take pride in the organizations they are a part of and American Bank is with us actively donating and creating volunteer opportunities."

Katie DiIorio

Loan Administration Servicer

Careers

Opportunity is What American Bank of the North is All About.


The quality of our employees and their dedication to service is what separates us from other banks of any size. We strive to attract and retain exceptional employees who share our commitment to superior customer service, continued growth, and organizational success.

We are always on the lookout for talented people to help us become the best. If you've looked at our What We Believe page and believe in our mission, and if you think you have what it takes to join the American Bank team, we'd love to hear from you.

Take a look at the opportunities below. You can contact us or download our employment application to get started.

Employment Application


Self ID - Protected Veteran Status (pre-offer)


Voluntary Self-Identification of Disability Form



Please email or mail all applications to:


Human Resource Officer

American Bank of the North

PO BOX 377

572 5th Ave

Calumet, MN 55716


Email: HR@ambnk.com


CURRENT POSITIONS AVAILABLE

Job Title: FT Personal Banker, non-exempt

Report to Work Date: ASAP

Hours: 9:00 – 4:00 Monday – Friday

Location: Chisholm office

PRIMARY JOB PURPOSE:

Primarily responsible for providing full customer service banking to existing and new customers, including but not limited to: providing consumer loans, collecting delinquent loans, actively cross-selling bank services, opening new accounts, explaining options of various types.

MAJOR AND ESSENTIAL JOB RESPONSIBILITIES:

  • Responsible for collecting loan applications and issuing smaller consumer loans, following established guidelines to include approving or denying loan requests which involves collecting and analyzing financial and related data in order to determine the general creditworthiness; and establishing and negotiating the terms under which credit will be extended, including the costs, repayment method and schedule and collateral requirements.
  • Responsible for building long-term relationships with customers, both in person and by phone.
  • Other duties as may be assigned.

JOB SPECIFICATIONS:

Work Direction:

Incumbent mainly follows established policies and procedures in place, with the Regional Retail Manager available for guidance and direction as needed. Incumbent is, however, responsible for using independent judgment regarding opening new accounts and approving loans based on credit history, previous credit standings and other prior accounts.

JOB QUALIFICATIONS:

Education:

A two-year degree in business/finance or related field or equivalent work experience is required.

Experience:

A minimum of 2 years customer service/banking experience is preferred whereby incumbent has had exposure to personal banker duties and lending operations. Must have proficient typing and computer skills (Word/Excel/Outlook/Internet) and be familiar with standard office equipment.

Physical, Mental, or Other:

This position is 100% customer contact. Incumbent must have excellent customer service skills to include solid verbal/written communication and interpersonal skills, must use sound judgment and discretion in reviewing and approving loans. Must be able to anticipate the needs of customers by cross-selling bank services and be able to handle multiple tasks at one time and handle angry customers calmly, positively and professionally.

Employee frequently communicates with employees, customers and vendors. Must be able to exchange accurate information both orally and written. Employee will be visiting customers and attending meetings so must possess a valid driver license.

Position does require some travel for applicable seminars and training.

This job description does not intend to list all possible duties and may change based on the needs of the bank.

Job Title: FT CSR/Administrative Assistant, non-exempt

Report to Work Date: ASAP

Hours: varies as needed 8:00 – 5:00 Monday – Friday

Location: GR South office

PRIMARY JOB PURPOSE:

Primarily responsible for providing accurate, high quality administrative support to the branch office. Must display typing proficiency in completing a wide range of tasks including correspondence, legal documents and reports. Various responsibilities to the entire staff present a necessary ability to organize and prioritize workload. The need to maintain confidentiality is essential. Must present a positive image to customers of the bank and display professionalism in taking phone messages.

MAJOR AND ESSENTIAL JOB RESPONSIBILITIES:

  • Answers incoming calls by directly answering customer inquiries or transferring calls to the appropriate bank staff. Checks customer account requests/questions, handles phone transfers, ATM questions and assists in entry/exit of customers in the safe deposit box area.
  • Provides customer service to existing and new customers by cross-selling all bank products and opening new accounts; checking, savings, certificates, IRAs, instant cash and instant cash & check cards.
  • Handles check orders and keeps informed on any new and updated products offered by Deluxe Corporation.
  • Loan Payment processing – credit funds to GL.
  • Wire transfers
  • Purchasing/Ordering for the branch
  • Responsible for research assignments as may be assigned.
  • Responsible to become knowledgeable about and adhere to all relevant compliance regulations (as it affects your department).

JOB SPECIFICATIONS:

Work Direction:

This position reports to the Regional Retail Manager. Incumbent will receive daily work assignments from the Regional Retail Manager; however, much of the work is done independently. Incumbent is responsible for organizing and prioritizing daily workload.

Accountability:

Errors in creating legal documentation may result in a monetary loss to the bank.

Work Relationships:

This position has daily contact with bank customers and vendors when answering the phone, providing help and gathering information via phone and fax. Daily contact with bank employees gathering information and asking questions via in-person, phone, fax and memo. Will occasionally float to other branches to cover as needed for Personal Banker's.

Supervision:

None

JOB QUALIFICATIONS:

Education:

A high school diploma or equivalency is required.

Experience:

Minimum 2 years administrative experience is required.. Must have proven confidentiality skills and proficient with computers and various computer applications (Word/Excel/Outlook). Must be familiar with standard office equipment such as adding machine, copy machine, and fax.

Physical/Mental/Other

Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the Bank's vendors. Must be a self-starter who challenges existing processes and can identity and implement efficiencies and cost-saving solutions. Will have access to and knowledge of customer information, and the bank's finances, so the ability to keep information confidential is extremely important.

The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects).

Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. Must be able to exchange accurate information both orally and written.

This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary.

Job Title: PT Floating Teller, non-exempt

Report to Work Date: ASAP

Hours: varies 8:00 – 6:00 Monday – Friday

Location: Biwabik and Mt. Iron offices

PRIMARY JOB PURPOSE:

As a member of the front line staff, the teller will be expected to have adequate banking knowledge to answer basic questions for customers, direct customers to appropriate bank personnel when necessary, and accurately complete banking transactions and balancing procedures.

This Teller will work at both the Expressway office and Biwabik office, as needed.

Mileage will not be paid when working at either of these offices.

MAJOR AND ESSENTIAL JOB RESPONSIBILITIES:

  • Handles customer account transactions which may include verifying incoming cash, accurately dispersing cash, accepting various deposits and payments, and cashing checks.
  • Verifying account balances, giving out account information to customer, and printing copies of items and/or statements from customer accounts.
  • Selling Cashier's Checks/Money Orders/Travel Cards to customers as requested.
  • Completing cash advance transactions, accepting credit card payments, and exchanging foreign cash.
  • Answer phones and/or complete telephone transfers when customer service is not available.
  • Various other duties as determined by specific branch. May include, but not limited to: operating coin counter and wrapper, branch capture and helping with customer service duties, etc.
  • Responsible to become knowledgeable about and adhere to all relevant compliance regulations (as it affects your department).

JOB SPECIFICATIONS:

Work Direction:

The person in this position receives daily work assignments from the Regional Head Teller. Most duties are completed by following established steps and procedures explained in detail in the Teller Manual. This person will need to be capable of exercising independent decisions when determining whether or not to cash a check, give cash back on deposits, and waiving fees to maintain positive customer relations.

Work Relationships:

This position has daily interaction with both customers and fellow employees via phone, e-mail, and face-to face contact.

JOB QUALIFICATIONS

Education:

A high school diploma or equivalent.

Experience:

Basic math skills and/or knowledge of accounting principles is required. Must have basic knowledge of computers and standard office equipment.

Physical, Mental, or Other:

Must be able to meet daily deadline of balancing within a 15 minute window of time. Must be extremely accurate. Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, and pleasant manner.

May be asked to lift coin bags and boxes up to 25 pounds on a regular basis. May be exposed to noise of coin machine and wrapper on an ongoing basis along with exhaust from the drive-up. Incumbent does stand for most of the day while conducting their job duties. Despite ongoing security training, there is always the possibility of a bank robbery.



We are an equal opportunity employer.