Learn the Facts and How We're Prepared

At American Bank, the health and safety of our customers, employees and the communities we serve is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and are committed to being responsive to the needs of our customers and employees as the situation evolves.

Here, you’ll be able to find valuable resources, and we will be adding more as they become available.


About Coronavirus (COVID-19)

Because the situation is constantly evolving, it can be difficult to know where to find the most reliable sources of information. At American Bank, we rely on sources like the Centers for Disease Control and Prevention, the World Health Organization.

 It’s important to be sure you’re receiving information about Coronavirus from reliable sources of information to help prevent the spread of misinformation about the evolving situation.


Bank Wherever You Are

We offer convenient ways for customers to bank wherever they are. If you want to avoid public places or can’t make it to the drive-thru, you can use our Online Banking and eMobile Banking.  They are available 24 hours a day, 7 days a week.  Our free Online and eMobile Banking make it easy to view balances, make loan payments, transfer funds and more – no matter where you are.  When you use our mobile app, you can even deposit checks conveniently and securely any time (Please note: we are waiving the $1 deposit fee until our lobbies are open again).  We also offer ePay, so you can avoid making the trip to your local post office to send a check in the mail.


How American Bank is Prepared

Because we care about the health and safety of our customers, employees and the communities we serve, we've taken steps to ensure we're prepared as the coronavirus situation progresses. We are continuously monitoring information from the Centers of Disease Control (CDC) and World Health Organization (WHO).

We have a business continuity plan in place to protect against significant disruption of business as a result of an unplanned event, such as Coronavirus. The program is fully integrated with our standard operational procedures to ensure critical business functions will go uninterrupted and is optimally maintained through regular testing.

We are continuously monitoring our staffing levels throughout the bank to prevent any disruptions in service due to health reasons. Remote work is available to employees as needed and we ask employees to stay home if they or a family member are not feeling well.

We are also taking precautionary sanitation measures, such as regularly wiping down desks and other surfaces throughout the day, to help prevent the spread of germs.

A letter from our CEO regarding the coronavirus (COVID-19)


Frequently Asked Questions for Bank Customers

The FDIC provided a list of questions frequently ask by bank customers during the coronavirus outbreak.  

Stay at Home Order - The Basics

On March 25, 2020 Governor Walz issued Executive Order 20-20 requiring individuals to “stay at home” from Friday, March 27th at 11:59pm through Friday, April 10th at 5:00pm. The Stay at Home Order is meant to slow the number of COVID-19 cases in an effort to keep our healthcare system functioning through this crisis. A stay at home order directs Minnesotans to limit movements outside of their homes beyond essential needs. Minnesotans may leave their homes to pick up essential items such as groceries or food, prescriptions, and gas, to relocate for safety reasons, or go to work if their job is deemed essential in a sector. If you leave your home, practice social distancing measures and keep six feet between you and those around you. Everyone is encouraged to stay active outside during this time, provided they practice safe social distancing.

Permissible activities during the stay at home order include:

  • Health and safety activities, such as obtaining emergency services or medical supplies
  • Outdoor activities, such as walking pets, hiking, running, biking, hunting, or fishing
  • Necessary Supplies and Services, such as getting groceries, gasoline, or carry-out
  • Essential and interstate travel, such as returning to home from outside this state
  • Care of others, such as caring for a family member, friend, or pet in another household
  • Displacement, such as moving between emergency or homeless shelters if you are without a home
  • Relocation to ensure safety, such as relocating to a different location if your home has been unsafe due to domestic violence, sanitation, or essential operations reasons
  • Tribal Activities & Lands, such as activities by members within the boundaries of their tribal reservations

Beware of Scammers

Scammers are always looking for opportunities to take advantage of people in times of crisis. Below are some sources from the FTC to help protect you.

Tips to Avoid Coronavirus Scams


A Letter from Our CEO to Our Business Customers


Small Business Disaster Relief 

Small Business Administration (SBA)

Minnesota small businesses and private nonprofits are now eligible to apply for SBA disaster loans. Applicants apply directly to SBA’s Disaster Assistance Program.

Learn More Here

The SBA is not affiliated with American Bank. The products and services provide by the SBA are not affiliated with American Bank. American Bank Member FDIC and Equal Housing Lender.

Minnesota Department of Employment & Economic Development (DEED)

The Minnesota Department of Employment and Economic Development (DEED) is creating an emergency loan program to help Minnesota small business owners who need immediate assistance to meet their families’ basic needs during COVID-19 closures.

These loans will be 0% interest with a 5-year term with potential partial forgiveness. They should be available faster than the federal SBA Disaster Loan Program, which currently has an estimated wait time of 3-4 weeks from application submittal to release of funds due to high demand nation-wide. These loans are meant to be a bridge financing source for businesses who have been turned down by a bank for a credit extension, and all applicants must also apply for the SBA Disaster Loan Program.

Learn More Here

DEED is not affiliated with American Bank. The products and services provide by DEED are not affiliated with American Bank. American Bank Member FDIC and Equal Housing Lender.


City of Hibbing and HEDA

Hibbing Economic Development Authority (HEDA) has taken action to help businesses in response to COVID-19. Effective April 1, 2020, HEDA is deferring collection of HEDA loans from local businesses for six months through September 30, 2020. Businesses with loans through HEDA will not need to make a payment until October 1, 2020. This action does not change these loans into a grant, and loan payment schedules will resume as normal on October 1st.


Emergency Child Care Grant Program

The Northland Foundation created the Emergency Child Care Grant Program to offer immediate financial support (up to $3000) to licensed family- and center-based child care providers caring for children whose parents/guardians are designated as emergency personnel and other essential workers. 
  • Licensed family child care will be eligible for $1,000 grants
  • Licensed center-based care will be eligible for $3,000 grants
  • Providers must be located within one of the following counties or Native Nations: Aitkin, Carlton, Cook, Itasca, Koochiching, Lake, and St. Louis County, Bois Forte Band of Chippewa, Fond du Lac Band of Lake Superior Chippewa, Grand Portage Band of Lake Superior Chippewa, Leech Lake Band of Ojibwe-District 1, or Mille Lacs Band of Ojibwe-District 2.
  • We intend to provide a response and funding within two weeks of applications being received.
  • Funding will be awarded on a first-come first-served basis to qualifying applicants for as long as grant dollars are available.

If you have specific questions about the application process, please contact Northland Foundation Grants Manager, Carol Chipman by email at

 3/31/20: The six Minnesota Initiative Foundations created an Emergency Child Care Grant Program to provide immediate financial support to licensed child care providers in Greater Minnesota. Learn more 


Other Helpful Resources

  • If you’re a business or a worker who has general questions about how COVID-10 affects business, consult DEED COVID-19 Information page.
  • If you want to know what state government has to offer businesses so far, check out Helping Minnesota Businesses during COVID-19.
  • If you’re a business or a worker who has questions about how unemployment insurance works, consult our Unemployment Insurance FAQs.
  • If you’re going to apply for unemployment benefits, APPLY ONLINE. Phone lines are jammed and have long wait times.
  • For information on delaying your sales and use tax payments see the MN Dept of Revenue Sales and Use Tax page.
  • For information on the federal Families First Coronavirus Response Act (FFCRA) that requires certain employers to provide employees with paid sick leave or family leave related to COVID-19, visit the Department of Labor website.
  • To apply for health insurance through the MNsure marketplace or learn more about who qualifies for the new open enrollment period through April 21st, Click Here.
  • To view daily updates of the number of confirmed cases at a county level, visit the Minnesota Department of Health website.

Coronavirus Response: How to Help

From FEMA: Everyone has a role to play in the whole community fight against COVID-19. Learn how to help if you are a company with medical supplies to donate or sell, a volunteer who is medically trained, or a member of the general public.

From MN: Businesses with special skills or products to donate to help in the crisis, should contact the State Emergency Partnership at
Last Updated: March 31, 2020