Survey

Thank you for opening your new account at American Bank. We would appreciate your feedback on your recent visit at American Bank. This survey should take about 8 minutes to complete. For your time, you will be entered in a drawing for one of four $25 American Bank Visa® gift cards.**

Exercise Your Opinion

    Please mark the box that best describes your opinion.
    (1 = Extremely Dissatisfied, 10 = Completely Satisfied)

  • 1. Overall, how satisfied were you with your visit to American Bank?

    OK 1. Overall, how satisfied were you with your visit to American Bank? is required


  • 2. While opening your account, did the employee or nearby employees do any of the following? Check all that apply.

    Optional OK Verbally greet you or acknowledge you within 30 seconds (such as, "Welcome to American Bank, How may I help you today?") is required
    Optional OK Thank you or wish you well (such as saying "Thank you for choosing American Bank, have a nice day?") is required
    Optional OK Make you feel important (such as using your name, shaking your hand, looking you in the eye, smiling?) is required
    Optional OK None of the above was done when my account was opened is required
  • Ability to explain our products?

    OK Ability to explain our products? is required
  • Ability to help compare our products?

    OK Ability to help compare our products? is required
  • Overall professionalism?

    OK Overall professionalism? is required
  • Quality of service?

    OK Quality of service? is required
  • Understanding of your financial needs?

    OK Understanding of your financial needs? is required
  • 4. Did the amount of time it took to open your account meet your expectations?

    OK 4. Did the amount of time it took to open your account meet your expectations? is required
  • Optional OK If no, please explain: is required
  • 5. Where do you conduct most of your banking?

    OK 5. Where do you conduct most of your banking? is required
  • 6. What is the most important reason you chose American Bank as your financial institution?

    OK 6. What is the most important reason you chose American Bank as your financial institution? is required
  • Optional OK If other, please specify: is required
  • 7. Would you recommend American Bank to a friend?

    OK 7. Would you recommend American Bank to a friend? is required
  • 8. Do you have any financial needs in the future that American Bank can assist you with or you would like more information on?

    OK 8. Do you have any financial needs in the future that American Bank can assist you with or you would like more information on? is required
  • Optional OK If other, please specify: is required

Additional Info

  • OK Comments is required
  • OK Email is required
  • OK Security Code is required

**No purchase NECESSARY. Open to legal residents of the 50 U.S. States, District of Columbia, Puerto Rico, and who are 18 years of age or older at the time of entry. American Bank employees and immediate family members are not eligible for prizes.